Privacy Policy

Privacy Policy

TANKBEER UK LTD - PRIVACY & COOKIE POLICY

This website is operated by Tankbeer U.K. Ltd, a member of the Tankbeer International B.V. group of companies. All references to ‘Tankbeer’, ‘our’, ‘us’ or ‘we’ within this policy are deemed to refer to either Tankbeer UK Ltd or Tankbeer International B.V., its subsidiaries, affiliates, and/or associates which provide services to us, as appropriate.

We value the privacy of those who provide personal data to us. This policy applies to our customers, personnel that work for our customers, website visitors, distributors, our suppliers (and potential suppliers), personnel of such suppliers and contractors. It describes:

  • the data identifying you that we collect and how we use this data;
  • the legal basis upon which we process it;
  • with whom it is shared; and how it is stored.

This policy also describes other important topics relating to your data and its privacy.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR PERSONAL DATA.

By accessing or browsing our website, contacting us on social media, working with or for us, offering your goods or services to us, using any of the goods and services that we provide to you or otherwise providing your data to us, you confirm that you have read and understood the entirety of this privacy policy.

 

The Policy is comprised of the following sections:

SECTION 1: DATA COLLECTION & USE OF DATA.
DATA COLLECTION

We may receive some data about you directly from you. However, we may also receive data about you from third parties such as your employer, our suppliers, group companies, public agencies (including customs officials), which we refer to as “Third Party Sources” throughout this policy. We, or third parties on our behalf, may collect and use any of the following data about you and we refer to this as “personal data” throughout this policy.

Personal data which you give us (or which we receive from Third Party Sources).

You or your employer may give us personal data about yourself by using the online forms provided on our website, completing order forms, setting up an account with us, or by contacting us by phone, e-mail or other means. This includes, for example, when you or your employer provide your personal data to us in order to receive our services. You, or our Third Party Sources may also give us personal data about you when you are or it is offering or providing services to us.

The personal data which you give us (or which we receive from Third Party Sources) may include:

  • Data about you: your name; your job title; company name; e-mail address; your telephone number; account information; your company's address; your gender; your date of birth; data provided when you correspond with us; any updates to data provided to us; and if you attend our sites, CCTV footage.
  • Data about our website visitors (where applicable): if you visit our website, your IP address; your user name; your behaviour on our website (for example, the pages that you click on); payment details; order history; so that we can help you to locate our products and services and, if you are a service provider, so that we can monitor the effectiveness and efficiency of any services that you provide to us.
  • Data about the goods or services we provide to you: data needed to provide goods or services to you (including data on account opening forms, details of your order, order history, payment details, delivery address, delivery requirements and restrictions, trade references and tax information); the name you give us for personalised products; customer services data; and customer relationship management and marketing data.
  • Data about services that we receive from you or your employer (including breweries, bars, wholesalers, restaurants, transport suppliers, warehouses, fulfilment centres, technical support equipment providers and engineers, and other contractors): your website; pitch and tender data; and white paper data; supplier due diligence data; work contact data (phone number, postal address, mailing address, email address); proof of identification and address; visa or work permit documentation; emergency contact data; work hours (overtime and shift work, hours worked and department standard hours); details of compensation, expense claims and bank details; court, tribunal and inquiry proceedings; and data required to access company systems and applications (such as system ID).

If you choose to use social media in order to contact us or find out about our products or services, your profile data (including your preferences and interactions with us on Facebook, Instagram and LinkedIn) and data which you post on message boards which are relevant to our business:

Please note that we need certain types of personal data so that we can provide services to you or so you, or our Third Party Sources, can provide services to us. If you do not provide us with such personal data, or if you ask us to delete it, you may no longer be able to access our goods and services or provide goods and services to us.

USE OF DATA

We, or our Third Party Sources acting on our behalf, collect, use and store the personal data listed above for the following reasons:

  • Visiting our website: to allow you to access and use our website; to provide technical support; to provide you with the information and services that you request from us; to ensure the security of our services and website; to store information about your preferences; to recognise you when you return to our website; to process orders which you place for goods or services from us; and for improvement and maintenance of our website or compiling statistics in order to improve our goods and services. Such details will be anonymised as far as is reasonably possible and you will not be identifiable from the data collected.
  • Receiving goods and services from you: to enable us to receive and manage services from you (including supplier due diligence, payment and expense reporting and financial audits); for health and safety records and management; to assess your working capacity (for example, to assess whether you are under the influence of drugs or alcohol and thereby pose a danger to yourself and to others); to confirm information on CVs and performance reference checks, to assess you or your employer's suitability to work for us; and for equal opportunities monitoring.
  • Providing goods and services to you: to provide relevant goods or services to you or your employer (including, to confirm and process orders, for administration of your account with us, customer loans, tax and export, billing and debt collection purposes and the collection of bottles (where applicable)); to deal with any enquiries or issues you have about our goods and services, including any questions you may have about how we collect, store and use your personal data, or any requests made by you for a copy of the data we hold about you. If we do not have a contract with you, we may process your personal data for these purposes where it is in our legitimate interests for customer services purposes; to send you certain communications (including by email or post) about our goods and services such as service announcements and administrative messages (for example, setting out changes to our terms and conditions and keeping you informed about our fees and charges); to allow you to attend our events or participate in competitions and to send you photos that you have permitted us to take of you; for health and safety and quality assurance; to carry out statistical analysis and market research; and if you have consented or, otherwise, if it is in our legitimate interests, for business development and marketing purposes, to contact you (including by email or post) with information about our products and services which either you request, or which we feel will be of interest to you (including newsletters), but only where you have consented to this.
  • Data about services that we receive from you or your employer (including breweries, bars, wholesalers, restaurants, transport suppliers, warehouses, fulfilment centres, technical support equipment providers and engineers, and other contractors): your website; pitch and tender data; and white paper data; supplier due diligence data; work contact data (phone number, postal address, mailing address, email address); proof of identification and address; visa or work permit documentation; emergency contact data; work hours (overtime and shift work, hours worked and department standard hours); details of compensation, expense claims and bank details; court, tribunal and inquiry proceedings; and data required to access company systems and applications (such as system ID).
  • For internal corporate reporting, business administration, ensuring adequate insurance coverage for our business, ensuring the security of company facilities, research and development, and to identify and implement business efficiencies.
  • To comply with any procedures, laws and regulations which apply to us – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so.
  • To establish, exercise or defend our legal rights – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.
  • If we use your photograph or video footage from an event, to amplify the event to a broader audience and for internal presentation purposes, where it is in our legitimate interests for marketing and business development purposes or where we have your consent.
  • If you are a journalist, where it is in our legitimate interests to contact you to invite you to write a news article about our products and services; to invite you to events, send you promotional material and for press releases.
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SECTION 2: LEGAL BASIS FOR USE OF YOUR PERSONAL DATA.

We consider that the legal bases for using your personal data as set out in this privacy policy are as follows:

  • our use of your personal data is necessary to perform our obligations under any contract with you (for example, to fulfil and order which you place with us, to comply with the terms of use of our website which you accept by browsing our website and/or to comply with our contract to provide services to or receive services from you or your employer); or our use of your personal data is necessary for complying with our legal obligations (for example, providing information to HMRC); or
  • use of your personal data is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our website). Our legitimate interests are to: run, grow and develop our business; operate our website; select appropriately skilled and qualified suppliers; ensure a safe working environment for our staff and visitors; marketing, market research and business development; provide goods and services to our customers, make and receive payment, provide customer services and to know the customer that we are providing services to; place, track and ensure fulfilment of orders with our suppliers; and for internal group administrative purposes.
Note:If we rely on your consent for us to use your personal data in a particular way, but you later change your mind, you may withdraw your consent by contacting us at info@tankbeer.com and we will stop doing so. However, if you withdraw your consent, this may impact the ability for you to be able to provide services to us or for us to provide services to you.
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SECTION 3: TRANSFER & DISCLOSURE OF PERSONAL DATA.
We may share your personal data with any company that is a member of our group where it is in our legitimate interests to do so for internal administrative purposes (for example, ensuring consistent and coherent delivery of services to our customers, corporate strategy, compliance, auditing and monitoring, research and development and quality assurance). We may also share your personal data with our group where they provide products and services to us, such as information technology systems.

We will share your personal data with the following categories of third parties:

  • our service providers and sub-contractors, including but not limited to payment processors, suppliers of technical and support services, insurers, logistic providers, and cloud service providers; your employer or; retailers,
  • where you are a customer; public agencies (including customs officials); companies that assist us in our marketing, advertising and promotional activities; and analytics and search engine providers that assist us in the improvement and optimisation of our website.
Any third parties with whom we share your personal data are limited (by law and by contract) in their ability to use your personal data for any purpose other than to provide services for us. We will always ensure that any third parties with whom we share your personal data are subject to privacy and security obligations consistent with this privacy policy and applicable laws.
We will also disclose your personal data to third parties:
  • where it is in our legitimate interests to do so to run, grow and develop our business: if we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, any lawful request from government or law enforcement officials and as may be required to meet national security or law enforcement requirements or prevent illegal activity;
  • in order to enforce or apply our terms and conditions or any other agreement or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity; or
  • to protect the rights, property, or safety of our staff, our customers or other persons. This may include exchanging personal data with other organisations for the purposes of fraud protection and credit risk reduction.
We may also disclose and use anonymised, aggregated reporting and statistics about users of our website and apps or our goods and services and from interactions with us and our brands on social media for the purpose of internal reporting or reporting to our group or other third parties, and for our marketing and promotion purposes. None of these anonymised, aggregated reports or statistics will enable our users to be personally identified.

Save as expressly detailed above, we will never share, sell or rent any of your personal data to any third party without notifying you and, where necessary, obtaining your consent. If you have given your consent for us to use your personal data in a particular way, but later change your mind, you should contact us and we will stop doing so.

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SECTION 4: MARKETING & THIRD PARTY WEBSITES
MARKETING
We may collect and use your personal data for undertaking marketing by email, software app, telephone and post. We may send you certain marketing communications (including electronic marketing communications to existing customers) if it is in our legitimate interests to do so for marketing and business development purposes. However, we will always obtain your consent to direct marketing communications where we are required to do so by law and if we intend to disclose your personal data to any third party for such marketing. If you wish to stop receiving marketing communications, you can contact us by email at: info@tankbeer.com at any time.
THIRD PARTY WEBSITES
Our website, mobile apps and social media pages may, from time to time, contain links to websites operated by third parties including partner networks. Please note that this privacy policy only applies to the personal data that we collect through our website, apps and social media pages or which we receive from Third Party Sources, and we cannot be responsible for personal data about you that is collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal data to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third party websites or third party terms and conditions or policies.
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SECTION 5: RETENTION OF PERSONAL DATA.
We keep your personal data for no longer than necessary for the purposes for which the personal data is processed. The length of time we retain personal data for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
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SECTION 6: YOUR RIGHTS
You have certain rights in relation to your personal data. If you would like further information in relation to these or would like to exercise any of them, please contact us by email at: info@tankbeer.com at any time. You have the right to request that we: provide access to any personal data we hold about you; update any of your personal data which is out of date or incorrect; delete any personal data which we are holding about you; restrict the way that we process your personal data; prevent the processing of your personal data for direct-marketing purposes; provide, or not provide, your personal data to a third party provider of services; provide you with a copy of any personal data which we hold about you; or consider any valid objections which you have to our use of your personal data. Please note, however, that certain personal data may be exempt from such requests in certain circumstances. If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.
We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by post or email. Please check back frequently to see any updates or changes to our privacy policy. By continuing to use the services and our website, or to offer and/or provide services to us you are confirming that you have read and understood the latest version of our privacy policy.
If you have any queries or complaints about our collection, use or storage of your personal data, or if you wish to exercise any of your rights in relation to your personal data, please contact us by email at: info@tankbeer.com. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal data.
The practices described in this privacy policy statement are current personal data protection policies, as of 16th September 2022.
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SECTION 7: COOKIES.
Some pages on our website use cookies, which are small files placed on your internet browser when you visit our website, mobile apps or use our apps. We use cookies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Where we use cookies on our website, you may block these at any time. To do so, you can activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website or to use all the functionality provided through our website.
By continuing to use our website, mobile apps and/or our services, you agree to our use of cookies as described below:
We use cookies and similar technologies on our Website. Cookies are small text files placed on your computer or mobile device when you access websites. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. “First party” cookies are set by domains that you are visiting at the time. “Third party” cookies are set by domains other than those of the websites that you visit.
Most cookies fall into one or more of the following categories:
  • A. Strictly necessary: These types of cookies are essential to provide services specifically requested by website visitors. Without them, websites cannot function or deliver the requested services.
  • B. Performance: These cookies collect information about how visitors use a website, such as which pages are most popular, which method of linking between pages is most effective, and if users encounter error messages from web pages. These cookies allow us to provide a high-quality user-experience, as well as measure audience of the Website pages. The information collected by these cookies does not identify users. They are designed to help improve how our website works.
    This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. Read Google’s overview of privacy and safeguarding data.
    You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Data and information connected with IP are received only in aggregated files and anonymised. Google, Inc. is its owner and trustee. Website owner and administrators are neither trustee nor practitioner of Google Analytics data.
  • C. Functionality: These cookies remember choices that you make so as to improve your experience.
  • D. Targeting and advertising cookies: These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. They may also be placed by third party social media websites to enable interaction with you (such as where we provide Facebook Like and Share buttons); they collect data on the interests of users and are used by the third party social media service to serve targeted advertising to its users when logged into its services.
We have described the cookies that this website uses below:
Name of Cookie Duration Category Description
CookieLawInfo Consent 1 year Necessary Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
cookielawinfo-checkbox-necessary 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the «Necessary» category.
cookielawinfo-checkbox-functional 1 year Necessary The cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category «Functional».
cookielawinfo-checkbox-performance 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category «Performance».
cookielawinfo-checkbox-analytics 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the «Analytics» category.
cookielawinfo-checkbox-advertisement 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the «Advertisement» category.
cookielawinfo-checkbox-others 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category «Others».
elementor Never Necessary This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time.
YSC Session Advertisement YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
VISITOR_INFO1_LIVE 5 months 27 days Advertisement A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
CONSENT 2 years Analytics YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

You can adjust the privacy settings in your browser to block all cookies; however, this could severely affect your browsing experience as many websites may not function properly. Your browser may allow you to delete all cookies upon closing your browser. This option, though, results in persistent cookies getting deleted that may store your preferences and personalized settings on websites that you visit regularly.  It is possible to keep desired cookies, though, as your browser may allow you to specify which websites are always or never allowed to use cookies. More details on how to delete cookies or how to manage cookies in different internet browsers can be found by accessing the links below:

The IAB has provided the following website to give information specifically about privacy issues around Internet advertising: youronlinechoices.
Comprehensive information on how organizations use cookies is available at: allaboutcookies.
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